Directionless Enquiries was a DIY directory enquiries service powered by spontaneous conversation.

Directionless Enquiries

What if you could phone a number in a strange town and get connected to a local who would enjoy telling you about the place… or an expert happy to share information about their hobby? We built a prototype and put the idea to the test.

It actually worked remarkably well – when asked, people tended to be very happy to provide assistance over the phone – as you can hear from this recording of the system in use:

 

Here is a section from Ivo Gormley’s documentary film Us Now featuring Directionless Enquiries.

 

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