My research explores the technology of social interaction at two ends of the spectrum of formalization. At one end, my work on conversational AI asks which features and mechanisms of human social action can be represented and modeled computationally. At the other, I study how people make aesthetic judgements and interact while dealing with underdetermined cultural objects and situations. This program spans multiple, often incompatible disciplines, so my work builds methodological interfaces between them.
My current project “Adept at Adaptation” asks how disabled people and carers work with virtual assistants.
Upcoming & Recent
- Upcoming talk: The interactional coordination of virtual and personal assistants in a homecare setting
- Upcoming talk: An artificial turn in social interaction research?
- Workshop: Introduction to digital transcription for EM/CA
- Position paper: Conversation analysis and conversation design: Where the moonshots are: with Liz Stokoe, Sophie Parslow and Cathy Pearl
- Paper: “Putting wake words to bed“: with Magnus Hamann